Contact Us

FAQ

.

Click the + to reveal the answer to each question.

.

We think our non-profit group is eligible. How can we make a grant request?

All applicants are required to submit an online initial letter of inquiry before being invited to apply for a grant. Letters of inquiry will be accepted through our online application process, (see Apply page) during two funding cycles each year. An applicant may then be invited to submit a full grant application. A response to your letter of inquiry will be sent via email in a timely manner. If no response is received, please contact the Foundation at: info@rstrust.org

.

I have applied for a grant before, do I need to create a new account?

If you have never used out online application process, you will need to create a new account. Going forward, this account will contain copies of your in-progress or submitted applications, which you can access at any time.

.

What do I need in order to create an account?

Your name
Your Mailing Address including city, state and zip
Your email address of CEO
Organization’s legal name
Tax ID number
Name of organization executive director
Organization’s mailing address including city, state and zip
Organization’s phone number
Executive Director’s email address

.

How do I log on?

If you have not used the system before you will need to “Create a New Account.” Your username will be your email address and the password is whatever you want it to be. Note: If you work or volunteer with several organizations as a grant writer please call our office for assistance, as the system will only let you register an email address once.

.

How do I enter an application?

Please download our Grant Application Tutorial. (Click here to download the tutorial.)

.

How often should I save my work?

You should save your work often to prevent data loss. If you make corrections be sure to click “save as a draft” to ensure the most current changes are saved.

.

I need to make a change to my project budget and/or board list and I have already uploaded the document to the application. How can I change it?

If you upload any document and discover that it is the wrong item or you need to make changes simply make the corrections to the document saved on your computer and “SAVE.” In the application site, Click on the browse button associated with the uploaded item and upload a new document. Click “Save As A Draft.” If you go up to the print packet icon at the top of your screen, you will see the full application along with any uploaded documents. This is exactly what the Trustees will see.

.

Who is required to submit a letter of inquiry?

Applicants applying for the first time, or who have not received a grant in five years, are required to submit a letter of inquiry.

.

How can I see what my application looks like?

If you are in the application system and are either working on the application or have submitted it, click on “Print Application Packet” at the top of your screen. This will allow you to see exactly what your completed application will look like. You will have the choice to either view it or print a hard copy for your records at anytime.

.

Does the character count include spaces?

Yes, the character count includes all spaces, punctuation and letters. Anything that moves your cursor counts as a character.

.

What if I do not have the requested materials in an electronic format?

If you do not have documents electronically, such as your tax-determination letter from the IRS, use the Fax to File feature. Fax to File is located in the application section of our website. Once you have logged on, using your username and password, look on the left side of your screen for the Fax to File link. Simply follow the directions to fax a document and save it to your personal computer. Once you have the document on your hard drive, upload it as an attachment to any application or email. Fax to File is a free service that we provide to applicants.

.

Who selects the grant recipients?

The grant recipients are selected by the Foundation’s Trustees.

.

Does Rivendell Stewards’ Trust make multi-year grants?

Only single-year grants are awarded, however an organization may apply again the following year for subsequent funding.

.

Can I mail materials to the foundation?

We believe in conserving resources, both for our environment and for your non-profit’s bottom line. Please save on your printing and postage, by sending all communications to us via email and/or our online systems. Our staff and trustees share information electronically, so you are truly best served by providing us information that way. If you are new to the Foundation, please let us know about your program by submitting online. If you are a current or prior grant partner to the foundation, you may make informal inquiries to the foundation via email, and if invited to submit a full proposal, submission will be through our online grant system for which you have or will be provided a login. For all other questions, please contact us at info@rstrust.org.

.

I have a suggestion that would make it easier to use your site. To whom would I address that?

We appreciate your suggestions on how to make the Foundation web site more helpful to you and others. Please email your input to Amity Wicks: info@rstrust.org.

.

Is my information confidential?

Unless you request to the contrary, we will not treat your grant inquiry as confidential information. We may discuss your organization or your inquiry with other funders, individuals identified in your application, outside experts, or other appropriate people in the community.